Despite updates to the latest version of Android being available for the Samsung Galaxy S7 elsewhere in the world, they have not rolled out in South Africa.
Cell C, MTN, Telkom, and Vodacom told MyBroadband that the decision on whether or not to update devices rests with the manufacturers.
“It is not always guaranteed that an update that is made available in Europe will be made available in South Africa,” said Telkom spokesperson Jacqui O’Sullivan.
“Should the updates be made available in South Africa, this will probably only be available a month to two months after the European roll-out, as South Africa forms part of the second tier roll-out for the EMEA region.”
MTN said it is only responsible for the testing and certification of software updates.
Cell C said the flagship devices from most manufacturers have already started rolling out Android 7 Nougat.
“Others will continue to roll out until roughly mid-year,” said Cell C.
Devices which have received the update include those from HTC and Motorola, while LG’s V20 is launching with Android Nougat installed.
We asked smartphone manufacturers about Android 7 rolling out to their devices, and have detailed their replies below.
HTC said it started firmware over-the-air updates to Android 7 for the HTC 10 Lifestyle and HTC One A9 on 24 January.
An update for the HTC 10 started on 15 February.
The HTC One M9 received its update to Android 7 in March.
Lenovo told MyBroadband that Moto Z devices being shipped to South Africa come with Android 7.
Moto Z phones shipped to SA prior to the release of Android 7 have an upgrade available.
The Moto Z Play has also received an update to Android 7.
“There are currently are no plans to launch Nougat on the Moto G Play, Lenovo A, and B devices,” said Lenovo South Africa’s Patrick Halpin.
Huawei said it would roll out Android 7 in South Africa on certain devices.
It added that the update process is more complex than just “the manufacturers making them available”.
Huawei said the P9, Mate 8, and Nova will receive updates to Android 7 once network approval has been given.
Huawei said the following devices come with Android 7 as standard: Huawei Mate 9, P10, P10 Plus, and P10 Lite.
Samsung declined to comment.
However, according to Sammobile, only one of the three firmware variants listed for South Africa has been upgraded to Android 7.
Vodacom’s firmware (XFV) is still on Android 6.0.1, along with the unbranded firmware other operators use (XFA). The XFE version of the Galaxy S7 firmware is on Android 7, but this firmware is not used by South African operators.
Sony Mobile said that it will continue to roll out Android 7.0 to its devices.
It said that the latest version of Google’s mobile operating system is already available on the Sony X range (Sony Xperia XZ, X compact, and X).
They have also already rollout out updates to the Z5 Range, including the Z5 Compact and Z5 Premium.
Updates for the Xperia XA and XA Ultra will follow soon.