Samsung has introduced a service called Samsung Mobile Care (SMC), which covers the Galaxy S8 and S8+ for accidental screen damage repairs.
The service is available for R69.99 per month – with the first month free – or for a discounted once-off fee of R1,299 for the two-year duration of a cellular contract.
SMC includes two screen repairs, one per year over a two-year period. ADH, as included with the Galaxy S7, included one screen repair in a 12-month period.
The Galaxy S8 range will not come with Samsung’s ADH (accidental damage from handling) warranty.
Older devices will continue to receive the benefits of existing ADH warranties, provided they are within their warranty period.
“Samsung South Africa is one of the first global subsidiaries to roll out this service offering,” said Craige Fleischer, director of integrated mobility at Samsung South Africa.
Each Galaxy S8 smartphone in South Africa comes with a month’s free trial of SMC. To extend the plan, you can use the Samsung Rewards App, which is available from Google Play or the Samsung App Store.
In addition to ensuring that you receive the repair service, Fleischer said Samsung will conduct multiple tests with every phone repair for SMC clients.
Should the battery be found to be operating at less than 80% of its optimum capability, Samsung will replace it for free.
“We believe that this will offer great value to Galaxy S8 and S8+ customers,” said Fleischer.
“Without SMC, consumers will run the risk of paying up to R10,000 to have their device fixed.”