Huawei has launched a free premium service option for owners of its P20 and P20 Pro smartphones.
The Huawei Diamond VIP Service will be available to all customers who purchase these devices and includes a two-year warranty.
The complimentary service plan includes:
- P20 and P20 Pro customers are eligible for one free screen repair or replacement within the first year.
- Customers can arrange for free collection and delivery from their home or office.
- Huawei provides free loan devices to users whose phones are being repaired.
- Free software upgrades, and a memory and system clean-up.
- Users of the P20 Pro can have their device repaired within one hour on weekdays.
- Huawei’s VIP support offers telephonic assistance with any queries.
- Users are entitled to one free phone engraving service at the Huawei Customer Service Centres – at Melrose Arch in Johannesburg and Canal Walk in Cape Town.
“The Huawei Diamond VIP Service for the P20 series is a superior service offering,” said Huawei.
“The total value of this service, which is free for our P20 users, is just under R4,000.”