iMessage bug warning, beware SMS and MMS bill shock

A number of iDevice users have complained that the iMessage feature of Apple’s Messages app for iOS seemed to stop working following the upgrade to iOS 7.

Messages are delivered as SMS or MMS despite iMessage being enabled in the iOS Settings application.

Users on all of South Africa’s major network operators complained about the issue, and MyBroadband was able to verify the bug on an iPhone 5 that had not yet been updated to iOS 7.0.2.

One iPhone user was particularly hard hit when he didn’t realise his text messages were being delivered as MMS.

When testing the issue ourselves, our test device had the SMS delivery option for iMessage turned off, while MMS was enabled.

Users with SMS bundles would do well to ensure that they are not accidentally sending MMS messages by disabling the MMS feature entirely.

iMessage bug settings, iMessage vs MMS vs SMS
iMessage bug settings, iMessage vs MMS vs SMS

Possible solutions

Two possible fixes for the iMessage problem have emerged:

  1. Switching the iMessage toggle off and on again worked on our test device; and
  2. MacRumors reports that resetting your network settings and re-enabling iMessage also did the trick for some users.

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iMessage bug warning, beware SMS and MMS bill shock