Gauteng Department of Education responds to Microsoft licence challenges

The Gauteng Department of Education (GDE) said that a tender process to appoint a new service provider has caused a delay in issuing schools with new Microsoft licences.

This response followed complaints from public schools that they were struggling to install new Microsoft products as they did not receive working Microsoft licences from the GDE.

The lack of licences means that the schools cannot install certain software to new PCs, or fix old Windows systems, because the old licence codes are no longer valid.

GDE spokesperson Oupa Bodibe confirmed that the department’s licence agreement with Microsoft has expired.

He said recent negotiations with Microsoft have been concluded, and that the department has signed a new agreement with Microsoft for five years.

However, there is a delay in issuing schools with new licences because the department had to follow tender processes to appoint a new service provider.

“The department’s ICT team is in the process of installing the full Microsoft suite of products to all the public schools,” said Bodibe.

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Gauteng Department of Education responds to Microsoft licence challenges