PC users in the US have filed a lawsuit against Microsoft for damages, claiming Windows 10 destroyed hard drives or caused them to lose data.
According to a report by The Register, the Illinois PC users state that the damage caused by Windows 10 forced them to buy a new PC or pay for repairs.
Microsoft released Windows 10 in July 2015, offering it as a free upgrade to Windows 7 and 8 users, with users complainig they were tricked into upgrading their operating system.
The users stated that the Windows 10 updater did not check the condition of the PC and if “the hard drive can withstand the stress of the Windows 10 installation”, or whether a user’s third-party software was compatible.
One of the complainants said her hard drive failed after Windows 10 installed itself “without her express approval”.
Microsoft responded to the lawsuit, stating that its free Windows 10 upgrade programme was optional.
“If customers had trouble during or after their upgrade, there were numerous options for free customer support for the year that the programme ran,” stated the report.
“We believe the plaintiffs’ claims are without merit,” said Microsoft.