Telkom tops bad service chart

Telkom continues to top the list of complaints from ‘companies who don’t respond’ on the popular consumer website HelloPeter.

According to the HelloPeter website Telkom received 2500 complaints and 189 compliments over the last 12 months.  56 of the complaints were lodged in the last 5 days.

Many of the Telkom complaints relate to a lack of service – both regarding ADSL and standard telephony services.

Another company which is taking a bit of a beating on Hello Peter is wireless broadband provider iBurst.  The company ranks fourth on the list of complaints from ‘companies who don’t respond’ with 296 complaints and 28 compliments over the last year.

The Top 5 is completed by BlackBerry which racked up 277 complaints and 4 compliments within the last 12 months.

HelloPeter’s ‘companies who don’t respond’ complaints list are as follows:

  1. Telkom SA
  2. Woolworths
  3. McDonalds
  4. iBurst
  5. BlackBerry

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Telkom tops bad service chart