ISPA plays open cards with consumers
Ant Brooks, Chair of the ISPA Regulatory Committee, has highlighted the need for open discussion.
“ISPA needs to do more to explain its point of view to the public and needs to pay more attention to the opinions voice by consumers. We’re trying to do that. That’s why I’m here,” said Brooks.
In a telecoms sector rife with unfulfilled promises ISPA is one of the few who are practicing what they preach.
They are already engaging with consumers in open discussions on the MyADSL forums and have made their recent Competition Commission Complaint and related documentation available to the public.
Local Internet users have welcomed ISPA’s more transparent attitude. Their recent revisiting and updating of line charges further indicates their dedication to an improved South African Internet environment.
Let’s hope the other telecoms players follow ISPA’s lead.
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