Telkom clarifies ADSL capping regime

Lulu Letlape, Telkom’s Group Executive for Corporate Communication, said that the current capping procedure results in a complete denial of service.

“At this stage a complete denial of service takes effect in relation to the access username when a service has been capped. Access to mail is still permitted as authentication is concluded at a different level,” Letlape said.

Capping remains one of the most contentious issues for ADSL subscribers, especially after Telkom introduced hard capping without local access in November 2005.

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