iBurst Resolves Connection Issues
A network switch malfunctioned and normal services were restored after contingency plans were implemented. “Our customers will agree that iBurst has proved itself a highly reliable wireless broadband provider, even earning praise from the notoriously tough contributors to a certain online broadband forum. Nevertheless, we apologise sincerely to our customers for the inconvenience experienced this morning,” said Ed Hall, Head of Customer Support at iBurst.
iBurst will increase the level of redundancy already built into its core network to prevent a further failure of this kind reoccurring in the future.
Redundancy in network engineering terms refers to the presence of duplicate circuits and switches aimed at preventing failure of an entire system.