Telkom explains connectivity problems
The incumbent operator said that a partial network failure at Pretoria Proes Street was to blame for the problems.
“The SXD which is the digital cross connect, at Pretoria Proes Street, experienced a partial failure at 18:44 and all services were restored at 22:22. The failure had a significant impact on mobile communication, voice traffic and corporate services in the North Eastern region,” said Lulu Letlape, Telkom’s Group Executive for Corporate Communication.
“Congestion was experienced on voice traffic country wide to destinations in the North Eastern region. The failure also affected ADSL customers in the North Eastern Region and Gauteng. The services were restored after NNOC Tier 2 reset various cards on the SXD. The root cause for the failure is currently under investigation,” she pointed out.
It remains unclear as to what the reasons may be behind the other ADSL problems experienced throughout the country for the last few days but at least part of the riddle has been solved.
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