ChatGPT experiencing issues

ChatGPT creator OpenAI says that it is currently experiencing issues with the chatbot, image generator Sora, and its application programming interfaces (APIs).

It noted that it has been experiencing elevated error rates for roughly five hours at the time of writing.

“Some users are experiencing elevated error rates and latency loss across the listed services. We are continuing to investigate this issue,” it said about ChatGPT, Sora, and its APIs.

Those experiencing it see long wait times when promoting the chatbot, followed by a “Hmmm… something seems to have gone wrong” error message.

However, not all users are experiencing this issue. Others report that the chatbot responds after a lengthy wait, only to have it produce an error message when prompted again.

According to Downdetector, South Africans started reporting problems with OpenAI — specifically ChatGPT and Sora — just before 09:00 on Tuesday morning.

This picked up significantly just after 11:00. Downdetector noted that 99% of the reports related to OpenAI concerned ChatGPT.

The issue was also reported on Downdetector’s global platform, with spikes in reporting correlating with those in South Africa.

While OpenAI’s status.openai.com page indicates issues with ChatGPT, the company has yet to acknowledge it on any social media platform.

On its status update page, OpenAI notes that ChatGPT has a 99.41% uptime over the past two months, with neither its APIs nor Sora going below 99%.

The images below show the local and international reports from Downdetector for OpenAI.