SEACOM is back!

To the delight of both consumers and service providers SEACOM today announced that they have successfully restored and tested their submarine cable which has been down since early July.

In an official statement today SEACOM said that it is “pleased to confirm that all repairs to the submarine cable have been successfully completed.”

“With the entire network now fully operational, our technical teams will continue to work closely with customers to reinstate their SEACOM traffic to pre-outage configurations whilst an extensive investigation will take place to determine the exact cause of the outage.”

The Tertiary Education Network (TENET) announced today that the SEACOM cable repair activity was completed successfully, and that normal international service to TENET institutions was restored at 06h30 on 23 July 2010 and that the service is currently stable.

MWEB started its switch-over to SEACOM last night, and is set to complete the process today.

SEACOM failure

The SEACOM submarine failure started on 5 July and it was caused by a repeater failure on segment 9 of the cable which in turn caused service downtime between Mumbai and Mombasa.

Initial indications suggested that the cable system will be back only in six to eight days, but extenuating circumstances like the fact that faulty section of the cable is at one of the deepest points along its route meant that the repair work took longer than expected.

During the outage SEACOM and service providers worked together to find alternative solutions to alleviate the impact of the downtime.  These solutions involved various other systems, including using the SAT-3/SAFE and TEAMS submarine cable systems. 

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SEACOM is back!