Vox Telecom prices to increase

Vox Telecom has informed its subscribers that they can expect price increases, necessitated by “significant inflation in critical input costs”.

The company told subscribers “we regret to inform you that due to significant inflation in critical input costs, an increase in fees applicable to your services has unfortunately become unavoidable”.

It added that, as a result of its ongoing cost efficiency initiatives, the increase in fees will, in all instances, be limited to 3.9%.

According to Vox Telecom’s helpdesk, all products are affected by the price increase – including the company’s Fatpipe ADSL services.

Vox Telecom CEO Jacques du Toit told MyBroadband in February that there will be price increases on some Vox products, but they were looking at ways to lower the impact.

“The rand has lost approximately 50% of its value against the dollar over the last 12 months. To pass this on to the consumer will not be sustainable.”

“Customers will be given various options to soften the impact. Some examples will include a phased increase, an extension of contracts at current price points, and renegotiated payment terms, to mention a few.”

The higher prices for Vox Telecom’s services will be effective from 1 April 2016.

Vox Telecom was asked for further details about its price increases, but the company did not provide feedback by the time of publication.

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Vox Telecom prices to increase