Telkom stores and online platforms hit by downtime

Telkom is experiencing technical issues on its remote access to its customer relationship management databases.

“This is impacting access to our customer-facing systems in store and on our online platforms, with slow or no response to our central database,” said Telkom spokesperson Jacqui O’Sullivan.

“Our technical team has isolated the cause of the fault and repair is currently underway. We apologise to our customers for the inconvenience caused. We will continue to update our customers as the matter is resolved.”

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Telkom stores and online platforms hit by downtime