Telkom voice lines down after vandalism

Telkom infrastructure vandalised in the West Rand has resulted in downtime for business and residential customers, said the company.

“The suburbs impacted by this include Newlands, Roodepoort, Florida, and Witpoortjie, where infrastructure worth over R2.5 million has been damaged,” said Telkom.

“Criminals are targeting Street Distribution Cabinets where modules are stolen or damaged, which impacts voice services to customers.”

Telkom said damage to the modules results in the loss of dialling tone between Telkom customers.

“The stolen modules have no significant scrap value when sold in the market. Telkom is working with law enforcement officials to investigate these incidents. Our teams are also on the ground to restore services to affected customers.”

The company said the restoration of service will take place in the next two weeks.

Now read: Why Telkom’s fibre-to-the-home is more expensive

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Telkom voice lines down after vandalism