Telkom has released its financial results for the six months ended 30 September 2017.
They show that the company’s broadband subscribers declined by 1.9% year-on-year – with fixed-broadband subscribers dropping from 1,018,405 in September 2016 to 999,311 in September 2017.
The results also revealed that Telkom’s Internet all access subscribers declined from 561,581 in September 2016 to 533,550 in September 2017.
Telkom said the decline in fixed consumer broadband subscribers exhibited in recent years has “moderated with the base stabilising in the last two months”.
“We continue to see significant growth in fibre customers, albeit from a low base, driven by an increase in new‐to‐franchise business as well as migration of DSL customers to fibre,” said Telkom.
Telkom said its Unlimited Home product suite has redefined and broadened the addressable fixed-broadband market base.
“High levels of churn seen previously have now stabilised and we see an increase in ARPU as existing customers migrate from capped to uncapped products and to higher speeds.”
Telkom’s broadband subscriber numbers are detailed below.
Telkom Broadband Subscribers
|Telkom Fixed Broadband Subscribers|