Telecoms22.05.2008

AmVia audits faxing

Vox Telecom company AmVia has launched its new fax audit programme to help customers to analyse the state of their fax architecture.

"Most companies have duplicate and redundant fax infrastructure and spend more on fax than they know," says AmVia strategic accounts head Robyn Curko. "They will typically have RightFax providing desktop faxing and fax workflow processes into and out of production systems, such as SAP and Oracle, along with any number of self-standing fax machines, fax-enabled multifunction devices and fax service providers, such as the ubiquitous fax to e-mail and e-mail to fax."

"Because most companies lack a fax strategy, their fax approach overall is uncoordinated, and they cannot see what they are spending, or how many faxes they are sending and receiving, or whether they comply with regulatory requirements. Through our consulting, we gain insight into what they are spending, and what they should be doing to attain best practice."

Curko’s consulting team audits all existing fax servers, self-standing devices, processes and workflow, and provides a report on how to deploy an integrated fax strategy.

The benefits of such an audit, says Curko, is that costs can be better managed and order is restored to what can often be a chaotic situation.

 

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