iBurst network outage update

iBurst has confirmed that their network outage was caused by the confiscation of network equipment by the Independent Communications Authority of South Africa (ICASA).

iBurst’s network went down yesterday morning, but to date the company would not officially comment on what was behind the network outage.

Industry sources said that the outage was caused by core network equipment attachment by ICASA at the MTN Gallo Manor data centre. However, iBurst said on Twitter yesterday that it was caused by “a power failure in one of our major data centres”.

MTN was quick to point out that there was no power outage at their Gallo Manor facility, dismissing the iBurst power outage excuse.

iBurst has now come clean on the issue in a press statement, saying that “the confiscation of the WBS network equipment including removal of core fibre switches” was behind the disruption of services to their clients.

“Negotiations between WBS and ICASA are still in process and once a resolution has been reached we will provide feedback,” iBurst said.

iBurst apologized to its customers, adding that they are working “tirelessly to resolve and restore all affected services”.

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