{"id":102167,"date":"2014-05-14T12:10:15","date_gmt":"2014-05-14T10:10:15","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=102167"},"modified":"2014-05-14T12:25:32","modified_gmt":"2014-05-14T10:25:32","slug":"vodacom-mtn-reputations-take-massive-knock","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/technology\/102167-vodacom-mtn-reputations-take-massive-knock.html","title":{"rendered":"Vodacom, MTN reputations take massive knock"},"content":{"rendered":"<p>The <a title=\"Reputation Institute\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/429979-Reputation-Institute\">Reputation Institute<\/a> released its latest National RepTrak Pulse survey, which shows that <a title=\"Vodacom\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/227063-Vodacom\">Vodacom<\/a>&#8216;s reputation dropped a massive 9.35 points since last year.<\/p>\n<p>The National RepTrak Pulse survey is now in its ninth year in South Africa, and measures the reputation of the largest listed South African companies.<\/p>\n<p>The 2014 National RepTrak Pulse survey involved 1,462 unique respondents in South Africa in January and February 2014.<\/p>\n<p>Each respondent was allowed to rate a maximum of five companies with which they were familiar. A total of 3,860 ratings were obtained for the purposes of this study.<\/p>\n<p><a title=\"Woolworths\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/482678-Woolworths\">Woolworths<\/a> was ranked as the company with the best reputation in South Africa. It was the only company to score above 70 points, giving it a strong and robust reputation.<\/p>\n<p>Last year\u2019s top company, Vodacom, fared particularly poorly in 2014. The operator dropped 9.35 points to sixth position in the table, one position below its major competitor, <a title=\"MTN\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/226943-MTN\">MTN<\/a>.<\/p>\n<p><a title=\"Trevor Ndlazi\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/617033-Trevor-Ndlazi\">Trevor Ndlazi<\/a>, Reputation Institute\u2019s Country Manager for South Africa, said that the drop in Vodacom\u2019s reputation is massive and is largely attributed to its dispute with <a title=\"ICASA\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/462443-Independent-Communications-Authority-of-South-Africa-%28ICASA%29\">ICASA<\/a> over mobile termination rates.<\/p>\n<div id=\"attachment_102175\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-reputation-index-2014.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-102175\" class=\"wp-image-102175\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-reputation-index-2014.png\" alt=\"RepTrak reputation index 2014\" width=\"600\" height=\"625\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-reputation-index-2014.png 682w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-reputation-index-2014-384x400.png 384w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-102175\" class=\"wp-caption-text\">RepTrak reputation index 2014<\/p><\/div>\n<h3 class=\"my-4\">Telecoms company reputations<\/h3>\n<p>Vodacom led its competitors in various fields, but the company did not perform well in governance and the workplace. Telkom finished last in all categories.<\/p>\n<div id=\"attachment_102179\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/Telecoms-company-reputations.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-102179\" class=\"wp-image-102179\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/Telecoms-company-reputations.jpg\" alt=\"Telecoms reputations\" width=\"600\" height=\"263\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/Telecoms-company-reputations.jpg 1210w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/Telecoms-company-reputations-640x280.jpg 640w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-102179\" class=\"wp-caption-text\">Telecoms reputations<\/p><\/div>\n<div id=\"attachment_102173\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-SA-telecoms-reputation-score-over-time.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-102173\" class=\"wp-image-102173\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-SA-telecoms-reputation-score-over-time.png\" alt=\"RepTrak SA telecoms reputation score over time\" width=\"600\" height=\"249\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-SA-telecoms-reputation-score-over-time.png 885w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/05\/RepTrak-SA-telecoms-reputation-score-over-time-640x266.png 640w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-102173\" class=\"wp-caption-text\">RepTrak SA telecoms reputation score over time<\/p><\/div>\n<h3 style=\"color: #263034;\">More on Vodacom free<\/h3>\n<p style=\"color: #263034;\"><a style=\"color: #0066cb;\" title=\"Vodacom free 1GB complaints, compliments\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/102003-vodacom-free-1gb-complaints-compliments.html\"><strong>Vodacom free 1GB complaints, compliments<\/strong><\/a><\/p>\n<p style=\"color: #263034;\"><strong><a style=\"color: #0066cb;\" title=\"Free 1GB data to all Vodacom subscribers\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/101969-free-1gb-data-to-all-vodacom-subscribers.html\">Free 1GB data to all Vodacom subscribers<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reputation Institute\u2019s latest survey shows that Vodacom and MTN&#8217;s reputations are taking a massive beating<\/p>\n","protected":false},"author":23,"featured_media":82187,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[17],"tags":[35,42,24959,41,8507],"class_list":["post-102167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-headline","tag-mtn","tag-reputation","tag-vodacom","tag-woolworths"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/102167"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=102167"}],"version-history":[{"count":3,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/102167\/revisions"}],"predecessor-version":[{"id":102187,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/102167\/revisions\/102187"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/82187"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=102167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=102167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=102167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}