{"id":102207,"date":"2014-05-15T10:01:15","date_gmt":"2014-05-15T08:01:15","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=102207"},"modified":"2014-05-15T11:10:25","modified_gmt":"2014-05-15T09:10:25","slug":"telkom-must-really-wake-up-ceo","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/telecoms\/102207-telkom-must-really-wake-up-ceo.html","title":{"rendered":"Telkom must really wake up: CEO"},"content":{"rendered":"<p><a title=\"Telkom\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/227037-Telkom\">Telkom<\/a> CEO <a title=\"Sipho Maseko\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/338963-Sipho-Maseko\">Sipho Maseko<\/a> said that it is time for the company to wake up and start to deal with the real reasons why its customers are leaving the operator.<\/p>\n<p>Speaking to staff on 12 May 2014, Maseko said that they have seen that Telkom customers are \u201crefusing to give us their money\u201d.<\/p>\n<p>\u201cThey are going elsewhere \u2013 they are giving their money to somebody else for a whole lot of reasons,\u201d said Maseko.<\/p>\n<p>Maseko said that it is time for Telkom to \u201creally wake up and start to deal fundamentally with why it is that customers are leaving us\u201d.<\/p>\n<p>He added that Telkom needs to do something about it. \u201cFirstly in terms of self-help, but more importantly be able to offer those customers the services and products that they need,\u201d said Maseko.<\/p>\n<p>The Telkom CEO said that the more the company improves, and the more it delivers on its objectives to its customers, the less likely it is to embark on programs which will cost jobs.<\/p>\n<h3 class=\"my-4\">More on Telkom<\/h3>\n<p><a title=\"Telkom planning more mergers, acquisitions\" href=\"http:\/\/mybroadband.co.za\/news\/business\/101792-telkom-planning-more-mergers-acquisitions.html\"><strong>Telkom planning more mergers, acquisitions<\/strong><\/a><\/p>\n<p><a style=\"color: #0066cb;\" title=\"MTN, Telkom Mobile deal to boost 4G data\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/101312-mtn-telkom-mobile-deal-to-boost-4g-data.html\"><strong>MTN, Telkom Mobile deal to boost 4G data<\/strong><\/a><\/p>\n<p><a title=\"Telkom stores leading to huge losses\" href=\"http:\/\/mybroadband.co.za\/news\/business\/101696-telkom-stores-leading-to-huge-losses.html\"><strong>Telkom stores leading to huge losses<\/strong><\/a><\/p>\n<p><a title=\"Telkom job cut plans\" href=\"http:\/\/mybroadband.co.za\/news\/business\/101674-telkom-job-cut-plans.html\"><strong>Telkom job cut plans<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sipho Maseko says that their customers have been refusing to give Telkom their money, and are going elsewhere to serve their needs<\/p>\n","protected":false},"author":23,"featured_media":91015,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[3],"tags":[35,279,109],"class_list":["post-102207","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecoms","tag-headline","tag-sipho-maseko","tag-telkom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/102207"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=102207"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/102207\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/91015"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=102207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=102207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=102207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}