{"id":104103,"date":"2014-06-12T10:02:51","date_gmt":"2014-06-12T08:02:51","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=104103"},"modified":"2014-06-12T11:26:30","modified_gmt":"2014-06-12T09:26:30","slug":"absa-e-statements-e-mailed-to-wrong-people","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/security\/104103-absa-e-statements-e-mailed-to-wrong-people.html","title":{"rendered":"Absa e-statements e-mailed to wrong people"},"content":{"rendered":"<p>A number of <a title=\"Absa\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/358422-Absa\">Absa<\/a> clients have complained online that their most recent electronic statements were sent to other people (i.e. CC-ed) who should not have received them.<\/p>\n<p>Absa\u2019s electronic statements are encrypted, using Striata as their cryptographic provider.<\/p>\n<p>The bank has also taken to attaching a simple password-protected PDF file for mobile viewing.<\/p>\n<p>To view either file, users must enter a password, which for Absa customers is always their ID number.<\/p>\n<p>If someone who has your statements is able to get their hands on your ID number they would be able to see whatever private information is contained in those statements.<\/p>\n<p>This includes the list of transactions you made that month, your account number(s), and the address on file with the bank.<\/p>\n<p>Asked how this happened, what is being done to address the problem, and what its clients should do to protect themselves, Absa provided the following statement:<\/p>\n<blockquote><p>We are aware of a technical fault that affected some of our customers who receive their statements through e-mail over the past weekend. Our technicians are rectifying the problem.<\/p>\n<p>All e-mail statements sent by Absa are encrypted and require the corresponding customer\u2019s ID number in order for them to be opened.<\/p>\n<p>Customers that are concerned that their account may have been compromised can contact the Absa contact centre on 08600 08600 to report any incidents. Alternatively customers can contact our 24-hour Fraud Hotline directly on 0860 557 557 for immediate assistance.<\/p><\/blockquote>\n<h3 id=\"related\">More security news<\/h3>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/security\/103773-sa-networks-snoopable-by-design.html\"><strong>SA networks snoopable by design<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/security\/103735-new-bugs-found-in-software-that-caused-heartbleed-cyber-threat.html\"><strong>New bugs found in software that caused \u2018Heartbleed\u2019 cyber threat<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/security\/103697-reset-the-net-take-back-your-online-privacy.html\"><strong>Reset the Net: take back your online privacy<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/security\/103633-who-sends-e-mail-securely-in-sa.html\"><strong>Who sends e-mail securely in SA?<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Were you the only recipient of your Absa credit and bank account statements this month?<\/p>\n","protected":false},"author":15,"featured_media":104105,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[2186,35],"class_list":["post-104103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security","tag-absa","tag-headline"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/104103"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=104103"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/104103\/revisions"}],"predecessor-version":[{"id":104117,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/104103\/revisions\/104117"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/104105"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=104103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=104103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=104103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}