Numerous FNB clients complained about duplicate transactions today (5 July 2014), which included debit orders being deducted twice from users\u2019 accounts.<\/p>\n
\u201cIt appears that a system error at FNB caused debit orders to go off twice this morning,\u201d said one MyBroadband member. \u201cThose who paid accounts paid twice. Those who got money, as example from SARS, were paid twice,\u201d he said.<\/p>\n
\u201cDear #FNB customers you might want to check your bank accounts for duplicated transactions as from 1 July,\u201d said one FNB customer.<\/p>\n
FNB confirmed the problem through its official Twitter and Facebook accounts.<\/p>\n
\u201cWe are aware of the duplicate transactions that have been processed. A task team is hard at work investigating,\u201d FNB said.<\/p>\n
\u201cShould you have experienced a duplicate transaction on your account kindly mail the details of this to care@fnb.co.za and we will assist in having this resolved.\u201d<\/p>\n