{"id":106623,"date":"2014-07-22T10:11:49","date_gmt":"2014-07-22T08:11:49","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=106623"},"modified":"2014-07-22T14:38:52","modified_gmt":"2014-07-22T12:38:52","slug":"cell-c-network-problems-3","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/106623-cell-c-network-problems-3.html","title":{"rendered":"Cell C network problems"},"content":{"rendered":"

Many Cell C customers, especially in the Western Cape, have been complaining about network downtime today, 22 July 2014.<\/p>\n

\u201cSince this morning my phone says “Not Registered on Network”. I have restarted my device and tried registering on Cell C with no luck,\u201d a MyBroadband member said<\/strong><\/a>.<\/p>\n

Others commented: \u201cThe network has been offline for me in Durbanville since 10pm last night\u201d, and: \u201cYep, Cell C is still down in Cape Town\u201d.<\/p>\n

\u201cI phoned a Cell C call agent today and all she was able to offer me was the excuse that the network is offline,\u201d said one user.<\/p>\n

\u201cAccording to a Cell C call centre agent, the entire network in the Western Cape is down. How such a thing can happen is beyond me. Also, they don’t know when it will be fixed. It has been off since around 22:00 last night,\u201d a Cell C subscriber said on HelloPeter.<\/p>\n

Cell C said on Twitter: \u201cOur technicians are working hard to resolve the matter. We apologise for the inconveniences.\u201d<\/p>\n

Cell C explains<\/h3>\n

Cell C said that it has experienced transmission failure on 34 sites in the Western Cape.<\/p>\n

\u201cWe are in the process of repairing the issue with our network partners in the area. Services should be fully restored soon,\u201d Cell C said.<\/p>\n

\u201cCell C will communicate with customers as soon as the problem has been resolved. We apologise for the inconvenience.\u201d<\/p>\n

Update:14:30 on 22 July 2014<\/strong><\/p>\n

“Cell C can confirm that as at midday 20 of the 34 sites affected by the transmission failure have been restored. Signal to the affected areas will still be intermittent while the base stations stabilise. Full signal should be restored soon. Cell C again apologises for the inconvenience.”<\/p>\n

More Cell C news<\/h3>\n

Cell C Network Issues: Disconnects, Coverage, Throughput Problems<\/strong><\/a><\/p>\n

Smartphone contract comparison: Cell C SmartChat vs the rest<\/a><\/strong><\/p>\n

Cell C R89 for 1.2GB ad misleading: ASA<\/a><\/strong><\/p>\n

Not like this, Cell C<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Cell C said that it is \u201cworking hard to resolve\u201d the network problems which are causing downtime for many customers<\/p>\n","protected":false},"author":23,"featured_media":73376,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[355,35,1745],"class_list":["post-106623","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-headline","tag-network-downtime"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/106623"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=106623"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/106623\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/73376"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=106623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=106623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=106623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}