{"id":121854,"date":"2015-03-13T10:36:56","date_gmt":"2015-03-13T08:36:56","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=121854"},"modified":"2015-03-13T11:11:25","modified_gmt":"2015-03-13T09:11:25","slug":"cell-c-down","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/121854-cell-c-down.html","title":{"rendered":"Cell C network problems"},"content":{"rendered":"<p><strong>Update<\/strong><\/p>\n<p>Cell C has identified the problem affecting voice calls on its network.<\/p>\n<p>&#8220;Traffic management between our two major data centres was affected. A resolution has been put in place and customers should already be seeing an improved experience. Full service will be restored shortly,&#8221; said Cell C.<\/p>\n<p><strong>Original article<\/strong><\/p>\n<p>Cell C subscribers around the country are reporting that they are unable to make or receive calls on the network.<\/p>\n<p>Cell C said it is aware of the issue, and its technicians are working to fix it.<\/p>\n<p>&#8220;We are currently experiencing a call set-up issue which is preventing some calls from going through when customers are dialing a number,&#8221; said Cell C.<\/p>\n<p>&#8220;We apologise for the inconvenience.&#8221;<\/p>\n<p>Users have been reporting problems on the web, including Facebook and Twitter.<\/p>\n<p>Twitter comment included: \u201cI can&#8217;t receive calls on Cell C\u2019s network\u201d; \u201cCan&#8217;t make calls, says System Busy\u201d; and \u201cWhat&#8217;s wrong with your call centres?\u201d.<\/p>\n<p>Mobile data connectivity for many users appears to be operating as normal.<\/p>\n<p>According to the website <a title=\"Downdetector\" href=\"https:\/\/downdetector.co.za\/status\/cell-c\" target=\"_blank\"><strong>Downdetector<\/strong><\/a>, Cell C has been experiencing problems since early on Friday morning.<\/p>\n<div id=\"attachment_121856\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/03\/Cell-C-down.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-121856\" class=\"wp-image-121856\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/03\/Cell-C-down.jpg\" alt=\"Cell C down\" width=\"600\" height=\"215\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/03\/Cell-C-down.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/03\/Cell-C-down-640x230.jpg 640w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-121856\" class=\"wp-caption-text\">Cell C down<\/p><\/div>\n<h3 class=\"my-4\">More on Cell C<\/h3>\n<p><strong><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/118221-new-cell-c-epic-voice-bundles-unveiled.html\">New Cell C Epic voice bundles unveiled<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/117932-mobile-broadband-shootout-vodacom-vs-mtn-vs-cell-c-vs-telkom.html\">Mobile broadband shootout: Vodacom vs MTN vs Cell C vs Telkom<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/117687-cell-cs-r2-4-billion-network-plans.html\">Cell C\u2019s R2.4 billion network plans<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Subscribers all over South Africa are reporting that they can&#8217;t make or receive calls on Cell C<\/p>\n","protected":false},"author":23,"featured_media":79093,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[355,29346,35],"class_list":["post-121854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-cell-c-downtime","tag-headline"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/121854"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=121854"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/121854\/revisions"}],"predecessor-version":[{"id":121858,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/121854\/revisions\/121858"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/79093"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=121854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=121854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=121854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}