{"id":140062,"date":"2015-09-30T08:56:20","date_gmt":"2015-09-30T06:56:20","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=140062"},"modified":"2015-10-05T18:13:06","modified_gmt":"2015-10-05T16:13:06","slug":"cell-c-wi-fi-calling-tested","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/140062-cell-c-wi-fi-calling-tested.html","title":{"rendered":"Cell C Wi-Fi calling tested"},"content":{"rendered":"<p>Wi-Fi calling on Cell C is set to launch on 1 October, with support for the feature coming first to the AG Style handset.<\/p>\n<p>It\u00a0will let Cell C subscribers make and receive calls, and send and receive SMS messages, over any\u00a0Wi-Fi network they are connected to.<\/p>\n<p>In addition to effectively extending Cell C coverage to wherever you have Wi-Fi access, which could help international travellers reduce their roaming bills, the operator has also <a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/139752-cell-c-wi-fi-calling-deals.html\"><strong>launched two deals specific to Wi-Fi calling<\/strong><\/a>.<\/p>\n<p>These offer 1,000 Cell C on-network minutes, 1,000 SMS messages, and 500 all-network minutes for R199 per month.<\/p>\n<p>To get an idea of what subscribers can expect from Cell C Wi-Fi calling, we put the service to the test using a ZTE Blade V6 which is set to become available on Cell C from 15 October.<\/p>\n<h3 class=\"my-4\">Disconnection from the Cell C mobile network<\/h3>\n<div id=\"attachment_140068\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-calling-connection-icon-and-settings.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-140068\" class=\"size-full wp-image-140068\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-calling-connection-icon-and-settings.jpg\" alt=\"Cell C Wi-Fi calling connection icon and settings\" width=\"630\" height=\"373\" \/><\/a><p id=\"caption-attachment-140068\" class=\"wp-caption-text\">Cell C Wi-Fi calling connection icon and settings<\/p><\/div>\n<p>Two things immediately stood out while testing Cell C\u2019s Wi-Fi calling service on our Android device.<\/p>\n<p>Firstly, there was an additional icon in the notification tray which appeared when connected to a Wi-Fi network &#8211; it\u00a0showed whether Wi-Fi calling was available or not.<\/p>\n<p>Secondly, when Wi-Fi calling was available, the phone would disconnect from Cell C\u2019s mobile network.<\/p>\n<p>This could be a smart long-term move from the operator, as it may free up capacity on its towers for those without Wi-Fi calling or who are not on Wi-Fi.<\/p>\n<p>We tested Wi-Fi calling on a number of different Wi-Fi networks which were connected to the Internet through various carriers and service providers.<\/p>\n<p>On DSL accounts from Vox and Webafrica, we were unable to connect to the Cell C Wi-Fi calling service &#8211; receiving messages such as \u201cError5:DNS Error\u201d.<\/p>\n<p>On Telkom LTE-A and a Centurion-based wireless ISP (Level-7), we were able to access Wi-Fi calling.<\/p>\n<p>Cell C is aware of the DNS error experienced on some DSL networks.<\/p>\n<div id=\"attachment_140066\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-connection-errors.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-140066\" class=\"size-full wp-image-140066\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-connection-errors.jpg\" alt=\"Cell C Wi-Fi connection errors\" width=\"630\" height=\"560\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-connection-errors.jpg 630w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-connection-errors-450x400.jpg 450w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><p id=\"caption-attachment-140066\" class=\"wp-caption-text\">Cell C Wi-Fi connection errors<\/p><\/div>\n<h3 class=\"my-4\">Making and receiving calls<\/h3>\n<p>We also tested whether you could make and receive calls to or from Cell C, MTN, Telkom, and Vodacom, while on Cell C Wi-Fi calling.<\/p>\n<p>All calls made from our Cell C number routed correctly.<\/p>\n<p>Calls made from other mobile operators came through to our device on Wi-Fi calling, with the exception of those placed from a Telkom number that had been ported from Vodacom.<\/p>\n<p>Calls from this Telkom number did not come through whether we were on Wi-Fi calling or Cell C\u2019s mobile network.<\/p>\n<p>We were able to call this ported Telkom number from our Cell C test SIM. Calls from an unported Telkom number connected successfully.<\/p>\n<p>Cell C is aware of this routing issue between a number ported to Telkom and one of its SIMs.<\/p>\n<p>While testing call routing, two things stood out:<\/p>\n<ul>\n<li>The icon on the green call button in the dialler changed to show that a Wi-Fi call was being made.<\/li>\n<li>When hanging up from the device on Cell C Wi-Fi calling, it took\u00a0a few seconds for the network to register that the call had been disconnected. If the other phone was ringing, it continued to ring for a few seconds while the call disconnected.<\/li>\n<\/ul>\n<div id=\"attachment_140064\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-calling-dialler-popup-and-hanging-up-hang.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-140064\" class=\"size-full wp-image-140064\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/09\/Cell-C-Wi-Fi-calling-dialler-popup-and-hanging-up-hang.jpg\" alt=\"Cell C Wi-Fi calling dialler, popup, and hanging up hang\" width=\"630\" height=\"373\" \/><\/a><p id=\"caption-attachment-140064\" class=\"wp-caption-text\">Cell C Wi-Fi calling dialler, popup, and hanging up &#8220;hang&#8221;<\/p><\/div>\n<h3 class=\"my-4\">Call quality<\/h3>\n<p>Call quality was tested with a Telkom mobile subscriber, while the ZTE Blade V6 was connected to a hotspot backed by a Telkom LTE-A wireless broadband connection.<\/p>\n<p>Both participants could hear one another clearly, and there was no discernible latency between speaking and getting a reply.<\/p>\n<p><strong>Update:<\/strong>\u00a0Cell C said it has isolated the DNS problems we reported to likely be due to a query standard not supported by our\u00a0DSL router. It has addressed the issue by building a fallback to a supported DNS query\u00a0into\u00a0devices that support Wi-Fi calling.<\/p>\n<p><em><strong>Disclaimer:<\/strong> Cell C provided a ZTE Blade V6 and a SIM with R100 airtime with which to test its Wi-Fi calling service.<\/em><\/p>\n<h3 id=\"related\">More on Wi-Fi calling<\/h3>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/139752-cell-c-wi-fi-calling-deals.html\"><strong>Cell C Wi-Fi calling deals<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/139694-cell-c-launches-wi-fi-calling.html\"><strong>Cell C launches Wi-Fi Calling<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/135492-vodacom-wi-fi-calling-is-here.html\"><strong>Vodacom Wi-Fi calling is here<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is how Cell C\u2019s new Wi-Fi calling feature will work.<\/p>\n","protected":false},"author":15,"featured_media":139702,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[355,35,25445],"class_list":["post-140062","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-headline","tag-wi-fi-calling"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/140062"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=140062"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/140062\/revisions"}],"predecessor-version":[{"id":140884,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/140062\/revisions\/140884"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/139702"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=140062"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=140062"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=140062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}