{"id":150601,"date":"2016-01-01T14:16:03","date_gmt":"2016-01-01T12:16:03","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=150601"},"modified":"2016-01-01T16:47:03","modified_gmt":"2016-01-01T14:47:03","slug":"vodacom-double-debits-accounts","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/150601-vodacom-double-debits-accounts.html","title":{"rendered":"Vodacom double debits accounts"},"content":{"rendered":"<p>Many Vodacom subscribers are complaining that the operator<strong><a href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/790805-Vodacom-double-debit\">\u00a0had debited their accounts twice<\/a>\u00a0<\/strong>in its December billing run.<\/p>\n<p>\u201cVodacom decided to start the year off with a bang. Double debited my account this morning,\u201d said one MyBroadband user.<\/p>\n<p>Many other Vodacom subscribers confirmed that their accounts have also been debited twice by the company.<\/p>\n<p>Vodacom spokesperson Tshepo Ramodibe confirmed that they experienced a technical glitch that resulted in a group of customers\u2019 accounts being debited twice.<\/p>\n<p>\u201cWe are investigating the cause and resolving the problem,\u201d said Ramodibe.<\/p>\n<p>He added that where debit orders were processed twice, Vodacom will ensure that refunds and all associated banking charges are paid by close of business on Monday at the earliest.<\/p>\n<h3 class=\"my-4\">More on Vodacom<\/h3>\n<p><strong><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/149813-vodacom-has-big-fibre-to-the-home-and-broadband-plans.html\">Vodacom has big fibre-to-the-home and broadband plans<\/a><\/strong><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/business\/146691-vodacoms-6-biggest-headaches.html\"><strong>Vodacom\u2019s 6 biggest headaches<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/147193-vodacom-wants-you-to-pay-for-netflix-with-airtime.html\"><strong>Vodacom wants you to pay for Netflix with airtime<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many Vodacom subscribers are complaining that Vodacom debited their accounts twice in its December billing run<\/p>\n","protected":false},"author":23,"featured_media":145951,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[34721,35,41],"class_list":["post-150601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-double-debit","tag-headline","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/150601"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=150601"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/150601\/revisions"}],"predecessor-version":[{"id":150603,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/150601\/revisions\/150603"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/145951"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=150601"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=150601"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=150601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}