Telkom Internet subscribers from the Johannesburg and Pretoria areas reported problems with their ADSL connections on 20 January 2016.<\/p>\n
Subscribers reported outages in the region from 14:00, with reports of widespread outages surfacing from around 18:00.<\/p>\n
Their lines synchronise and connect to the ISP, but users are unable to browse websites or use any online services.<\/p>\n
Some subscribers reported being able to access Telkom Internet\u2019s web portal at telkomsa.net, even though they weren\u2019t able to browse other sites.<\/p>\n
ADSL connections via different service providers were working.<\/p>\n
While Telkom subscribers elsewhere in the country reported no loss of connectivity, one user in Bloemfontein said they were experiencing extremely slow browsing.<\/p>\n
Telkom confirmed on Twitter that it was experiencing a network outage, stating\u00a0that its technicians were attending to the problem.<\/p>\n
Telkom said its points of presence in Johannesburg, Cape Town, and Durban were\u00a0up.<\/p>\n
However, some customers in the Northern Region of the country experienced intermittent or slow connectivity.<\/p>\n
Engineers are working on identifying the problem and will resolve it as quickly as possible, said Telkom.<\/p>\n
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