MTN plans to\u00a0reduce the risk of SIM swap fraud on its network\u00a0by implementing two significant changes to the procedure.<\/p>\n
This comes after a R200,000 SIM swap fraud case<\/strong><\/a>\u00a0involving MTN and FNB made headlines.<\/p>\n \u201cOur customers\u2019 security is one of our main priorities, and we have implemented these changes to make the SIM swap process as safe as possible,\u201d said MTN.<\/p>\n The first change is that all MTN customers, including SME and corporate clients, will be on \u201cMTN Verified\u201d.<\/p>\n \u201cWith MTN Verified, if the requesting cellphone number is still active on our network, the SIM swap will only be processed if the requesting cellphone number approves it,\u201d said MTN.<\/p>\n Secondly, SIM swaps will only be processed on the MTN network between 07:00 and 20:00 daily.<\/p>\n \u201cIf a SIM swap is received for processing outside of these times, the SIM swap will be completed after 07:00 the next morning.”<\/p>\n SIM-swap victim feels betrayed by FNB, MTN after losing R200,000<\/strong><\/a><\/p>\nMore on SIM swap and online banking fraud<\/h3>\n