{"id":164024,"date":"2016-05-05T14:01:54","date_gmt":"2016-05-05T12:01:54","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=164024"},"modified":"2016-05-05T16:40:59","modified_gmt":"2016-05-05T14:40:59","slug":"mtn-data-downtime","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/164024-mtn-data-downtime.html","title":{"rendered":"MTN data downtime"},"content":{"rendered":"

Many MTN subscribers are reporting downtime of data services and problems reaching MTN\u2019s helpdesk.<\/p>\n

MyBroadband has received information from users in Samrand, Fourways, Durban, Edenvale, and Woodmead\u00a0about downtime on the MTN data network.<\/p>\n

MTN subscribers have also used Twitter to notify the mobile operator of downtime on its network.<\/p>\n

Downdetector<\/strong><\/a> shows a significant increase in the number of reported problems on MTN\u2019s network.<\/p>\n

MyBroadband contacted MTN for feedback regarding the network problems, but the company could not immediately provide comment.<\/p>\n

\"MTN<\/a><\/p>\n

Afihost Mobile affected<\/h3>\n

Afrihost stated that its clients were also\u00a0experiencing errors when trying to access Afrihost Mobile Data – which runs on MTN’s network.<\/p>\n

“Affected clients may experience limited or no connectivity, even though their APN may appear to be connected, which may affect a range of online services like web browsing, WhatsApp, etc.”<\/p>\n

“We are working with our upstream provider to find the cause of the problem and aim to restore services as quickly as possible.”<\/p>\n

Update: MTN working on restoring data connectivity<\/h3>\n

At 16:30, MTN confirmed it had experienced data connectivity issues which started\u00a0at 14:00.<\/p>\n

\u201cEngineers are still busy investigating the issue and have established some level of stability, but the investigations are still ongoing,\u201d said MTN.<\/p>\n

\u201cThe network is busy recovering so services will be restored intermittently. MTN wishes to apologise to affected customers.”<\/p>\n

More on MTN<\/h3>\n

Making WhatsApp pay Vodacom and MTN will chase away investors<\/a><\/strong><\/p>\n

Mobile broadband shootout: Vodacom vs MTN vs Cell C vs Telkom<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

MTN and Afrihost subscribers are reporting downtime of data services, and problems with some support channels.<\/p>\n","protected":false},"author":23,"featured_media":145141,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[35,42],"class_list":["post-164024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-headline","tag-mtn"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/164024"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=164024"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/164024\/revisions"}],"predecessor-version":[{"id":164026,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/164024\/revisions\/164026"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/145141"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=164024"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=164024"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=164024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}