Telkom LTE users have complained of high latency during peak times on the operator’s network over the past several\u00a0weeks.<\/p>\n
MyBroadband readers<\/a><\/strong> and members of the Telkom Community page<\/strong><\/a>\u00a0stated that the problems started around the beginning of July.<\/p>\n MyBroadband also received email complaints from users in Durban and Port Elizabeth.<\/p>\n The latency issues appear to be nationwide, and are most common during peak times on Telkom’s network – particularly between 19:00 – 21:00.<\/p>\n A number of users posted speed test and online gaming statistics which showed their latency increasing from\u00a0below 50ms to over 200ms in the evening.<\/p>\n Several users\u00a0said their latency peaked between 500ms to 1,000ms when the problem was at its worst.<\/p>\n Telkom LTE users have also complained of slow download speeds, with one user’s speed test showing his usual download rates\u00a0of\u00a090Mbps dropping to around 3Mbps during peak times.<\/p>\n On 15 June, Telkom revealed it was\u00a0refarming parts of its network to make room for improved LTE access.<\/p>\n Originally, Telkom\u2019s LTE and LTE-Advanced network was deployed in a configuration known as time-division duplex, on unused spectrum in the 2,300MHz band.<\/p>\n Telkom started rolling out its LTE network on its 1,800MHz spectrum, which allowed for more\u00a0devices to connect and provided better in-building penetration.<\/p>\n Telkom’s users have speculated that the\u00a0move\u00a0has caused congestion on its network, while others state the operator is suffering from a lack of backhaul capacity.<\/p>\n Telkom was asked for comment on the matter, but did not respond.<\/p>\n FTTH price shoot-out: Telkom vs MTN vs Vodacom<\/a><\/strong><\/p>\nTelkom gives more customers access to LTE<\/h3>\n
More on Telkom<\/h3>\n