{"id":172189,"date":"2016-07-17T08:54:05","date_gmt":"2016-07-17T06:54:05","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=172189"},"modified":"2016-07-17T08:57:53","modified_gmt":"2016-07-17T06:57:53","slug":"uber-safety-tips","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/security\/172189-uber-safety-tips.html","title":{"rendered":"Uber safety tips"},"content":{"rendered":"

A woman was recently kidnapped and raped<\/strong><\/a> after getting into what she thought was an Uber taxi in Fourways.<\/p>\n

According to a Facebook post, the woman got into the car outside Montecasino last week. Two men were allegedly lying down in the back of the car.<\/p>\n

The Facebook post warned Uber commuters to make sure the car\u2019s licence plate matches the one they were sent on their phone.<\/p>\n

Uber safety tips<\/h3>\n

Uber said it is committed to the safety of its users and drivers.<\/p>\n

\u201cThis is why Uber strives to constantly better our safety features and offer these safety features in-app,” it said.<\/p>\n

Uber urged riders to make use of these features for their own security.<\/p>\n

Tips on how to keep safe when using Uber are detailed below.<\/p>\n

\n

Know your driver<\/h3>\n

The Uber app provides riders with the details of their driver\u00a0for their\u00a0trip.<\/p>\n

Verify your\u00a0driver is the same driver who\u00a0accepted the ride request via the app.<\/p>\n

Riders should check the driver\u2019s name and photo, vehicle type, and licence plate number.<\/p>\n

\"Uber<\/a><\/p>\n

\n

Track the trip<\/h3>\n

Riders should make use of Uber\u2019s GPS features to track a trip by viewing the route on the map in the app.<\/p>\n

The rider is able to track the vehicle on the way to pick them up. The GPS features also allow riders to know they\u2019re on the right track.<\/p>\n

Uber also uses GPS to keep a record of where a driver goes during the ride, and\u00a0recently introduced a feature called Family Profiles – which allows up to 10 riders to share one card as a payment method.<\/p>\n

\"Uber<\/a><\/p>\n

\n

Share your ETA<\/h3>\n

Riders are encouraged to share their ETA (estimated time of arrival) and location with a friend or loved one.<\/p>\n

This is done via the app and can be shared with anyone.\u00a0Using this feature means a rider can share their destination and route.<\/p>\n

Friends or family will receive a link where they can see the name and photo of the driver, their vehicle, and where are on the map the rider is.<\/p>\n

\"ETA\"<\/a><\/p>\n

\n

24\/7 support<\/h3>\n

Uber offers 24\/7 support. Uber\u2019s support staff are ready to assist with queries, whether it be an inefficient route or a traffic accident.<\/p>\n

Riders can contact the support team at any time.<\/p>\n

\"Uber<\/a><\/p>\n

\n

Feedback<\/h3>\n

Riders and drivers must\u00a0rate each other after each trip.<\/p>\n

This feedback helps drivers keep standards high and helps Uber address any concerns.<\/p>\n

\"Uber<\/a><\/p>\n

\n

More on Uber<\/h3>\n

We regulate Uber: Western Cape<\/a><\/strong><\/p>\n

Cape Town taxis want answers on \u201cillegal\u201d Uber<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

A woman was recently kidnapped and raped after getting into what she thought was an Uber taxi in Fourways – here are tips to keep safe when using Uber.<\/p>\n","protected":false},"author":23,"featured_media":154012,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[35,31248,20853],"class_list":["post-172189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security","tag-headline","tag-safety","tag-uber"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/172189"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=172189"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/172189\/revisions"}],"predecessor-version":[{"id":172211,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/172189\/revisions\/172211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/154012"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=172189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=172189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=172189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}