The DA has been collecting information about voters and prospective voters for over 15 years.<\/p>\n
That\u2019s according to\u00a0Warwick Chapman, the executive director of information at the DA.<\/p>\n
\u201cWe have collected it door to door, we have received data directly from people, and we have sourced data from providers,\u201d said Chapman.<\/p>\n
The DA has been calling people recently to encourage them to vote for its\u00a0representatives in the local government elections this week.<\/p>\n
A number of\u00a0recipients of these calls have expressed frustration with the DA\u2019s new campaign, especially with its automated or \u201crobocalling\u201d drive.<\/p>\n
A system available through the DA\u2019s website<\/a><\/strong> lets you unsubscribe from its\u00a0communications.<\/p>\n You can also\u00a0ask to be removed from its\u00a0lists if you are called by a call centre agent.<\/p>\n However, there have been reports of people who asked agents to unsubscribe them, only to be called again.<\/p>\n \u201cWe take every request we receive seriously, and do everything we can to ensure requests are complied with,” said the DA.<\/p>\n \u201cIf anyone made a request and the request was not honoured, we ask them to lodge a complaint at www.da.org.za\/privacy<\/strong><\/a> and we will investigate.\u201d<\/p>\n Considering the backlash the DA received for its SMS campaign, we asked why it\u00a0decided to implement automated calls.<\/p>\n Chapman said it is their job to run a campaign that informs voters about the DA and encourages\u00a0them\u00a0to vote.<\/p>\n \u201cWe know that the SMS and robocalling campaign has been effective – that is why we do it,\u201d he said.<\/p>\n \u201cWe also know that some people object to receiving communication from us, and that is why we have invested so heavily in technology and personnel in an attempt to ensure that the requests of all voters are complied with.\u201d<\/p>\n DA silent on its irritating spam calls<\/strong><\/a><\/p>\n Qualification Shootout 2016 Elections: ANC vs DA<\/strong><\/a><\/p>\n How to manage communications from the DA<\/strong><\/a><\/p>\nWhy the DA robocalls voters<\/h3>\n
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