{"id":175255,"date":"2016-08-08T15:11:15","date_gmt":"2016-08-08T13:11:15","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=175255"},"modified":"2016-08-08T15:13:19","modified_gmt":"2016-08-08T13:13:19","slug":"neotel-network-problems-continue","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadband\/175255-neotel-network-problems-continue.html","title":{"rendered":"Neotel network problems continue"},"content":{"rendered":"<p>Neotel has stated\u00a0that its CDMA customers are still experiencing slow data speeds due to a\u00a0fault in its network.<\/p>\n<p>MyBroadband recently received <a href=\"http:\/\/mybroadband.co.za\/news\/wireless\/174890-neotel-users-suffering-with-slow-data-speeds-network-downtime.html\"><strong>complaints<\/strong><\/a> from multiple Neotel users who said their wireless service had been down since the end of July, while others complained of slow download and upload speeds.<\/p>\n<p>Neotel issued the statement below on 8 August.<\/p>\n<blockquote><p>Neotel and its vendor partners have been working around the clock to resolve the CDMA matter.<\/p>\n<p>While services are available and functional, we know that many of our customers are experiencing slow data speeds.<\/p>\n<p>Our team is seeking alternatives to permanently resolve the matter, without further compromising services and customer experience.<\/p>\n<p>We apologise for the inconvenience and would like to thank our customers for their patience during this time.<\/p><\/blockquote>\n<h3 class=\"my-4\">More on Neotel<\/h3>\n<p><strong><a href=\"http:\/\/mybroadband.co.za\/news\/business\/169991-neotel-expects-fast-regulatory-approval-of-r6-5-billion-sale.html\">Neotel expects fast regulatory approval of R6.5-billion sale<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Neotel has stated that its CDMA customers are still experiencing slow data speeds due to a fault in its network.<\/p>\n","protected":false},"author":23,"featured_media":83641,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,14],"tags":[36,107],"class_list":["post-175255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadband","category-cellular","tag-active","tag-neotel"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/175255"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=175255"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/175255\/revisions"}],"predecessor-version":[{"id":175257,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/175255\/revisions\/175257"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/83641"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=175255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=175255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=175255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}