{"id":177755,"date":"2016-08-31T11:24:00","date_gmt":"2016-08-31T09:24:00","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=177755"},"modified":"2016-08-31T11:26:04","modified_gmt":"2016-08-31T09:26:04","slug":"cwu-withdraws-interdict-application-against-mtn","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/177755-cwu-withdraws-interdict-application-against-mtn.html","title":{"rendered":"CWU withdraws interdict application against MTN"},"content":{"rendered":"<p>MTN said it is pleased with the decision by the Communication Workers Union (CWU) to withdraw its interdict application against the company.<\/p>\n<p>&#8220;The CWU lodged an interdict application which sought to halt MTN from going ahead with its plans of outsourcing some of its call centre facilities,&#8221; said MTN.<\/p>\n<p>MTN said\u00a0it has been vindicated by the CWU\u2019s decision to withdraw the interdict application.<\/p>\n<p>MTN announced plans to outsource some of its call centre facilities in August, with the operator adopting a hybrid outsource model which will &#8220;result in some call centres being outsourced to an experienced third-party vendor&#8221;.<\/p>\n<p>MTN said the move is aimed at\u00a0optimising MTN\u2019s operations and enhancing customer experience.<\/p>\n<p>The CWU has objected to the move by MTN.<\/p>\n<h3 class=\"my-4\">More on MTN<\/h3>\n<p><strong><a href=\"http:\/\/mybroadband.co.za\/news\/business\/177651-mtn-getting-ready-for-a-big-fightback.html\">MTN getting ready for a big fightback<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/177683-union-declares-war-against-mtn.html\">Union declares war against MTN<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MTN said it is pleased with the decision by the Communication Workers Union to withdraw its interdict application against the company.<\/p>\n","protected":false},"author":23,"featured_media":141928,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[36,22329,42],"class_list":["post-177755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-active","tag-communication-workers-union-cwu","tag-mtn"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/177755"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=177755"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/177755\/revisions"}],"predecessor-version":[{"id":177757,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/177755\/revisions\/177757"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/141928"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=177755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=177755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=177755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}