{"id":191014,"date":"2016-12-26T08:01:49","date_gmt":"2016-12-26T06:01:49","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=191014"},"modified":"2016-12-26T08:04:16","modified_gmt":"2016-12-26T06:04:16","slug":"fnb-banking-app-drive","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/banking\/191014-fnb-banking-app-drive.html","title":{"rendered":"FNB Banking App drive"},"content":{"rendered":"<p>When FNB recently announced its Premier, Private, and Private Wealth clients must use the FNB Banking App at least once a month to earn eBucks, it did not go down well with everyone.<\/p>\n<p>Many FNB clients questioned why they were now forced to use the FNB Banking App to earn eBucks.<\/p>\n<p>Following the backlash, FNB revised the rules for its senior clients and moved the implementation date forward.<\/p>\n<p>FNB Premier, Private Clients, Private Wealth, and RMB Private Bank clients over 60 will not need to log in to the FNB Banking App to qualify for eBucks.<\/p>\n<p>The question is: Why is FNB coaxing its top clients to use the app? Potentially frustrating them or causing unhappiness.<\/p>\n<p>Raj Makanjee, FNB Premium CEO, said the decision to link eBucks to its banking app was in line with its commitment to drive change in banking behaviour.<\/p>\n<p>He said there are many advantages when using the app instead of other channels:<\/p>\n<ul>\n<li>Access instant messaging, which will be used as part of the authentication process. This is not dependent on SIM cards and minimises the threat of SIM-swap fraud.<\/li>\n<li>Transaction notifications can be sent from as little as 1 cent.<\/li>\n<li>Users can report fraud.<\/li>\n<li>Clients can manage the devices that have access to their profile.<\/li>\n<li>Secure Chat enables customers to have a secure conversation with their bankers.<\/li>\n<li>The FNB App 5.0 offers Fingerprint ID to login for Apple and Android smartphones.<\/li>\n<li>FNB Pay lets Android device users tap to pay at enabled contactless terminals.<\/li>\n<li>App users can cancel lost or stolen cards immediately.<\/li>\n<li>FNB clients can stop and reverse unauthorised debit orders.<\/li>\n<li>Clients can take advantage of vouchers and coupons that will be available in real time.<\/li>\n<\/ul>\n<p>\u201cOur aim is to empower customers to transact conveniently and we can in fact offer them both a smart device and FNB Connect SIM contract to help them access the FNB Banking App and earn eBucks,\u201d said Makanjee.<\/p>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"http:\/\/mybroadband.co.za\/news\/banking\/167130-fnb-ebucks-has-changed-its-rewards-programme-all-the-details.html\">FNB eBucks has changed its rewards programme \u2013 all the details<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>FNB said its commitment to driving change in banking behaviour informed its decision to link the eBucks rewards programme to its FNB Banking App.<\/p>\n","protected":false},"author":23,"featured_media":173250,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[10106],"tags":[1313,40122,40124,40126,40128,35,40130],"class_list":["post-191014","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-fnb","tag-fnb-banking-app","tag-fnb-premier","tag-fnb-private-clients","tag-fnb-private-wealth","tag-headline","tag-rmb-private-bank"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/191014"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=191014"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/191014\/revisions"}],"predecessor-version":[{"id":191294,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/191014\/revisions\/191294"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/173250"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=191014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=191014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=191014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}