Openserve said\u00a0it updates its fibre coverage map whenever there is new address data available.<\/p>\n
The data is sent to Internet service providers on a weekly basis, it told MyBroadband.<\/p>\n
The coverage map provides an overview of which areas have access to the fibre network and if you are eligible to receive a fibre service.<\/p>\n
This comes after Openserve clients complained that they struggled to apply for FTTH<\/strong><\/a> from certain ISPs, or move their lines from Telkom to another ISP.<\/p>\n According to one complaint, Internet service providers refused to let them migrate their line –\u00a0as Openserve did not list their address as having fibre coverage.<\/p>\n While they were receiving fibre broadband services from Telkom, the Openserve coverage map had not been updated to include their area.<\/p>\n This made it impossible to get service from other Internet service providers.<\/p>\n Openserve said the coarse granularity of the map does not allow for 100% alignment between the map and the address list it provides ISPs.<\/p>\n \u201cAs part of ongoing business operations, we continuously recommend to all ISPs that the address list is a more accurate source to use for placing orders,\u201d said Openserve.<\/p>\n Openserve has detailed when it updates its fibre coverage map.<\/p>\n","protected":false},"author":15,"featured_media":183294,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28470],"tags":[35,33386,109],"class_list":["post-207016","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fibre","tag-headline","tag-openserve","tag-telkom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/207016"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=207016"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/207016\/revisions"}],"predecessor-version":[{"id":207022,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/207016\/revisions\/207022"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/183294"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=207016"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=207016"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=207016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Now read: Openserve and Huawei in deal for massive fibre push in South Africa<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"