Telkom is experiencing problems with its systems which are impacting a number of customer services, the operator told subscribers.<\/p>\n
Clients started reporting problems this morning on social media and the MyBroadband forums<\/a><\/strong>.<\/p>\n One of the main problems\u00a0is that USSD menus and Telkom’s app are not working, preventing subscribers from buying data bundles.<\/p>\n Other services impacted according to the reports are voice mail systems and the call centre.<\/p>\n Telkom confirmed<\/a><\/strong> that problems on its systems started at 08:30 this morning.<\/p>\n \u201cAs indicated in our status, we\u2019re experiencing system access problems. A number of customer services are affected, including the call centre,\u201d said\u00a0Telkom on Facebook<\/a><\/strong>.<\/p>\n The Telkom.co.za website was also affected by the outage.<\/p>\n Telkom\u2019s subscribers are reporting that they can\u2019t access account services.<\/p>\n","protected":false},"author":15,"featured_media":129916,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[35,109,689],"class_list":["post-210918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-headline","tag-telkom","tag-telkom-mobile"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/210918"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=210918"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/210918\/revisions"}],"predecessor-version":[{"id":211000,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/210918\/revisions\/211000"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/129916"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=210918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=210918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=210918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<\/h3>\n
Now read: Telkom\u2019s ADSL monopoly crippled eCommerce in South Africa<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"