{"id":219370,"date":"2017-07-15T10:31:44","date_gmt":"2017-07-15T08:31:44","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=219370"},"modified":"2017-07-15T10:34:03","modified_gmt":"2017-07-15T08:34:03","slug":"check-your-bank-account-for-debit-order-fraud","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/business\/219370-check-your-bank-account-for-debit-order-fraud.html","title":{"rendered":"Check your bank account for debit order fraud"},"content":{"rendered":"<p><a href=\"https:\/\/mybroadband.co.za\/news\/banking\/146873-massive-debit-order-fraud-in-sa-banks-tell-customers-its-their-responsibility.html\"><strong>Fraudulent debit orders are a big problem<\/strong><\/a> in South Africa, with nearly one million disputes lodged every month.<\/p>\n<p>Many of these fraudulent debit orders are for small amounts \u2013 typically under R100 \u2013 in the hope that the account holder will not notice the monthly deductions.<\/p>\n<p>These debit orders often happen when a fraudulent service provider gets their hands on your personal details, and use them to institute a debit order on your account.<\/p>\n<p>The practice has become such a problem in the country that the <a href=\"https:\/\/mybroadband.co.za\/news\/banking\/209602-coming-soon-check-new-debit-orders-before-they-are-authorised.html\"><strong>Payments Association of South Africa (PASA) had to step in<\/strong><\/a> to find a solution.<\/p>\n<p>In May, the organisation said it was close to implementing DebiCheck, a service which allows consumers to authenticate a new debit order before it is processed.<\/p>\n<p>This is as opposed to canceling an unauthorised debit order once it has gone through.<\/p>\n<p>Until the system is in place, though, South Africans are advised to check their bank accounts regularly for unexpected deductions.<\/p>\n<h3 class=\"my-4\">What consumers can do to get their money back<\/h3>\n<p>If you notice an unauthorised debit order, you have the ability to reverse the payments.<\/p>\n<p>Advocate Clive Pillay, ombudsman for banking services, <a href=\"http:\/\/702.co.za\/features\/1\/money\/articles\/47\" target=\"_blank\" rel=\"noopener\"><strong>told Radio 702<\/strong><\/a> that consumers who have fallen victim to this fraud should:<\/p>\n<ul>\n<li>Give their bank written instruction to stop the debit order.<\/li>\n<li>Instruct their bank to reverse the debit order.<\/li>\n<\/ul>\n<p>The bank will then check the authenticity of the debit order mandate, and if the bank cannot furnish a legitimate and authentic mandate, they will refund the money.<\/p>\n<h3 class=\"my-4\">You may still pay costs<\/h3>\n<p>While consumers may think they are not liable for any costs, as they have not authorised the debit order, this is not the case.<\/p>\n<p>Pillay said the bank has acted on a mandate, which means that administrative costs were incurred by the bank which may be levied.<\/p>\n<p>He said the claim for those costs will be against the fraudulent service provider which instituted the debit order, and not the bank.<\/p>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/banking\/209602-coming-soon-check-new-debit-orders-before-they-are-authorised.html\">Coming soon \u2013 Check new debit orders before they are authorised<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>The ombudsman for banking services gives advice on how to get your money back from fraudulent debit orders.<\/p>\n","protected":false},"author":23,"featured_media":172796,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[19],"tags":[43010,31108,35,16810,38483],"class_list":["post-219370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-debicheck","tag-debit-order-fraud","tag-headline","tag-pasa","tag-payment-association-of-south-africa"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/219370"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=219370"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/219370\/revisions"}],"predecessor-version":[{"id":219862,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/219370\/revisions\/219862"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/172796"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=219370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=219370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=219370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}