{"id":224330,"date":"2017-08-14T09:34:50","date_gmt":"2017-08-14T07:34:50","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=224330"},"modified":"2017-08-14T09:36:37","modified_gmt":"2017-08-14T07:36:37","slug":"microsoft-blamed-intel-for-surface-reliability-issues-report","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/hardware\/224330-microsoft-blamed-intel-for-surface-reliability-issues-report.html","title":{"rendered":"Microsoft blamed Intel for Surface reliability issues &#8211; Report"},"content":{"rendered":"<p>Microsoft has blamed Intel&#8217;s Skylake chips for Surface Laptop and Surface Pro 4 reliability issues,\u00a0<strong><a href=\"https:\/\/www.thurrott.com\/mobile\/microsoft-surface\/132832\/heres-microsoft-saying-internally-surface-quality-reliability\" target=\"_blank\" rel=\"noopener\">Thurrott.com reported<\/a><\/strong>.<\/p>\n<p>Citing sources at Microsoft, Thurrott reported that Microsoft believed Intel&#8217;s processors were the cause of the reliability woes.<\/p>\n<p>This led to conflict with Intel, resulting in Microsoft pushing ARM support for Windows 10 &#8211; as it believes Intel needs a counter to its dominance and that in late 2016 AMD was not up to the task.<\/p>\n<p>Microsoft reportedly met with Lenovo in 2016 and asked how it was dealing with Skylake&#8217;s unreliability, but Lenovo said it did not find Skylake to be unreliable.<\/p>\n<p>Thurrott reported that Microsoft allegedly fabricated the story about Intel being at fault for the Surface reliability issues, and the actual problem was custom drivers specific to affected Surface devices.<\/p>\n<p>News of Microsoft blaming Intel comes after <strong><a href=\"https:\/\/mybroadband.co.za\/news\/hardware\/224056-microsofts-surface-pcs-lose-consumer-reports-backing.html\">Consumer Reports withdrew its support<\/a><\/strong> for four Surface devices.<\/p>\n<p>The report covers two versions of the Surface Laptop and Surface Book, and said the devices showed &#8220;poor predicted reliability in comparison to most other brands.&#8221;<\/p>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/hardware\/224056-microsofts-surface-pcs-lose-consumer-reports-backing.html\">Microsoft&#8217;s Surface PCs lose Consumer Reports backing<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft has blamed Intel&#8217;s Skylake chips for Surface Laptop and Surface Pro reliability issues.<\/p>\n","protected":false},"author":23,"featured_media":212092,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[123,12647,45294],"class_list":["post-224330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hardware","tag-microsoft","tag-microsoft-surface","tag-paul-thurrott"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/224330"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=224330"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/224330\/revisions"}],"predecessor-version":[{"id":224338,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/224330\/revisions\/224338"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/212092"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=224330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=224330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=224330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}