{"id":224584,"date":"2017-08-31T11:02:24","date_gmt":"2017-08-31T09:02:24","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=224584"},"modified":"2017-08-31T11:04:00","modified_gmt":"2017-08-31T09:04:00","slug":"uncapped-adsl-and-fibre-south-african-isps-fair-usage-levels-and-throttling","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadband\/224584-uncapped-adsl-and-fibre-south-african-isps-fair-usage-levels-and-throttling.html","title":{"rendered":"Uncapped ADSL and Fibre – South African ISPs’ fair usage levels and throttling"},"content":{"rendered":"

Uncapped DSL and fibre packages are a popular option for users who consume a lot of data, but they have limitations.<\/p>\n

Internet service providers impose a fair usage policy (FUP) on most uncapped accounts, typically throttling their maximum line speed if a certain amount of data is used in a month.<\/p>\n

The extent of the throttling varies according to the customer’s data usage and service provider, with different usage limits applied according to the speed of the line.<\/p>\n

The fair usage policies for popular uncapped home fibre and ADSL packages from South African ISPs are detailed below.<\/p>\n

\n

Axxess<\/h3>\n

\"Axxess<\/a><\/p>\n

DSL and Fibre Home Uncapped packages from Axxess are managed according to the user’s last 7 days of usage (projected to 30 days), while considering the available capacity on the network.<\/p>\n

When a user exceeds a defined data usage threshold, their speed will be lowered by up to 50%.<\/p>\n

The thresholds depend on the user’s uncapped line speed, and may be managed more aggressively if network demand exceeds available capacity.<\/p>\n

\n
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Line Speed<\/th>\nFUP<\/th>\n<\/tr>\n<\/thead>\n
1Mbps<\/strong><\/td>\n20GB<\/td>\n<\/tr>\n
2Mbps<\/strong><\/td>\n40GB<\/td>\n<\/tr>\n
4Mbps<\/strong><\/td>\n80GB<\/td>\n<\/tr>\n
5Mbps<\/strong><\/td>\n80GB<\/td>\n<\/tr>\n
8Mbps<\/strong><\/td>\n100GB<\/td>\n<\/tr>\n
10Mbps<\/strong><\/td>\n120GB<\/td>\n<\/tr>\n
20Mbps<\/strong><\/td>\n200GB<\/td>\n<\/tr>\n
40Mbps<\/strong><\/td>\n250GB<\/td>\n<\/tr>\n
50Mbps<\/strong><\/td>\n250GB<\/td>\n<\/tr>\n
100Mbps<\/strong><\/td>\n300GB<\/td>\n<\/tr>\n
200Mbps<\/strong><\/td>\n400GB<\/td>\n<\/tr>\n
1,000Mbps<\/strong><\/td>\n1,000GB<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n
\n

Telkom<\/h3>\n

\"Telkom<\/a><\/p>\n

Telkom’s fair usage policy is dynamic and varies depending on the customer’s uncapped package and network traffic.<\/p>\n

Customers will receive a notification once they reach their FUP, while data used between midnight to 07:00 does not count toward the usage limit and is never throttled.<\/p>\n

The three FUP Levels implemented on Telkom HOMEunlimited accounts are detailed below.<\/p>\n