{"id":225418,"date":"2017-08-21T22:33:37","date_gmt":"2017-08-21T20:33:37","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=225418"},"modified":"2017-08-22T07:27:50","modified_gmt":"2017-08-22T05:27:50","slug":"vodacom-disappearing-airtime-and-data-problem","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/225418-vodacom-disappearing-airtime-and-data-problem.html","title":{"rendered":"Vodacom disappearing airtime and data problem"},"content":{"rendered":"<p>Numerous Vodacom subscribers are lashing out at the mobile operator, saying that their airtime and data disappeared unexpectedly.<\/p>\n<p>Vodacom was <strong><a href=\"https:\/\/twitter.com\/search?q=Vodacom&amp;src=tren\" target=\"_blank\" rel=\"noopener\">trending on Twitter<\/a>\u00a0<\/strong>on Monday night<strong>,\u00a0<\/strong>with users complaining about missing data, airtime depleting for no apparent reason, and a lack of help from the mobile operator.<\/p>\n<p>\u201cVodacom is having a party with my data today. It&#8217;s actually so crazy. Unless killing 2gig in 10mins is possible?\u201d said one user.<\/p>\n<p>\u201cVodacom keeps taking my data &amp; airtime as soon as I recharge. It&#8217;s happened three times now. What&#8217;s going on?\u201d said another.<\/p>\n<p>Several other comments referenced the same issue and demanded that the mobile operator take action.<\/p>\n<p>Vodacom said it was aware that certain customers were unable to make use of purchased bundles, and that subscribers were getting depletion notifications.<\/p>\n<p>The operator apologised for the inconvenience caused, and said its technicians are working on resolving the error.<\/p>\n<p>It has also committed to ensuring that all affected customers are refunded in full.<\/p>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/224384-minimum-data-charges-on-vodacom-and-mtn.html\">Minimum data charges on Vodacom and MTN<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Numerous Vodacom subscribers are lashing out at the mobile operator for missing airtime and data.<\/p>\n","protected":false},"author":23,"featured_media":172854,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[35863,40702,35,41],"class_list":["post-225418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-disappearing-airtime","tag-disappearing-data","tag-headline","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/225418"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=225418"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/225418\/revisions"}],"predecessor-version":[{"id":225430,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/225418\/revisions\/225430"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/172854"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=225418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=225418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=225418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}