{"id":227929,"date":"2017-09-06T08:26:00","date_gmt":"2017-09-06T06:26:00","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=227929"},"modified":"2017-09-06T08:27:24","modified_gmt":"2017-09-06T06:27:24","slug":"whatsapp-testing-new-business-features","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/software\/227929-whatsapp-testing-new-business-features.html","title":{"rendered":"WhatsApp testing new business features"},"content":{"rendered":"<p><a href=\"https:\/\/blog.whatsapp.com\/10000633\/Building-for-People-and-Now-Businesses\" target=\"_blank\" rel=\"noopener\"><strong>WhatsApp is testing new features<\/strong><\/a> which make it easier for people to communicate with businesses.<\/p>\n<p>WhatsApp said the way its users currently communicate with businesses is rudimentary, and it plans to address this.<\/p>\n<p>\u201cOur approach is simple &#8211; we want to apply what we&#8217;ve learned helping people connect with each other to helping people connect with businesses ,\u201d said WhatsApp.<\/p>\n<p>This follows WhatsApp recently rolling out <a href=\"https:\/\/mybroadband.co.za\/news\/internet\/226779-whatsapp-launches-verified-accounts.html\" target=\"_blank\" rel=\"noopener\"><strong>verified accounts<\/strong><\/a> to certain businesses.<\/p>\n<p>A verified business profile will let users identify a business and creates an easier way to respond to messages.<\/p>\n<p>\u201cWe&#8217;re building and testing new tools via a free WhatsApp Business app for small companies and an enterprise solution for bigger companies.&#8221;<\/p>\n<p>Businesses will also be able to use the new solutions to provide customers with notifications like flight times, delivery confirmations, and other updates.<\/p>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/internet\/226779-whatsapp-launches-verified-accounts.html\">WhatsApp launches verified accounts<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>WhatsApp is testing new features which make it easier for people to communicate with businesses.<\/p>\n","protected":false},"author":23,"featured_media":168223,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,16],"tags":[2594],"class_list":["post-227929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-software","tag-whatsapp"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/227929"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=227929"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/227929\/revisions"}],"predecessor-version":[{"id":227973,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/227929\/revisions\/227973"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/168223"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=227929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=227929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=227929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}