{"id":230031,"date":"2017-09-21T12:57:44","date_gmt":"2017-09-21T10:57:44","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=230031"},"modified":"2017-09-21T12:59:40","modified_gmt":"2017-09-21T10:59:40","slug":"absa-moving-away-from-sms-and-ussd","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/security\/230031-absa-moving-away-from-sms-and-ussd.html","title":{"rendered":"Absa moving away from SMS and USSD"},"content":{"rendered":"<p>Absa has started rolling out SureCheck 2.0, its new transaction verification system, to clients who use its mobile app.<\/p>\n<p>&#8220;This helps to prevent SIM-swap fraud,&#8221; said Absa.<\/p>\n<p>This follows the bank recently informing clients it would\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/banking\/221703-absa-website-security-upgrades-on-the-way.html\"><strong>upgrade security for its online banking customers<\/strong><\/a>.<\/p>\n<p>Where the bank used to send SureCheck requests to your phone using USSD, and SMS before that, it now uses its app to allow you to verify transactions.<\/p>\n<p>This is because USSD and SMS authentication systems are linked to your phone number, making them susceptible to fraudulent SIM swaps.<\/p>\n<h3 class=\"my-4\">Increased security<\/h3>\n<p>Absa is not the only bank shifting away from authentication mechanisms linked to cellphone numbers. In 2016,\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/banking\/181626-big-upgrades-to-fnb-banking-app.html\"><strong>FNB released an update for its smartphone app<\/strong><\/a> that replaced its SMS-based authentication system.<\/p>\n<p>This is despite South Africa\u2019s mobile operators rolling out systems which let banks check whether a SIM swap has recently taken place on a particular number before authorising a transaction.<\/p>\n<p>Evidence of this came to light recently when Absa and Vodacom were named in two court cases &#8211; one where <a href=\"https:\/\/mybroadband.co.za\/news\/security\/229121-denying-refunds-to-sim-swap-fraud-victims-is-no-win-situation-absa.html\"><strong>a couple lost R1.3 million<\/strong><\/a>, and another where <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/203052-vodacom-customer-loses-r250000-in-sim-swap-fraud-absa-refuses-to-pay-him-back.html\"><strong>a man was defrauded of R250,000<\/strong><\/a>.<\/p>\n<p>According to Absa, clients will not need to re-register to use SureCheck 2.0 and it emphasised that none of their credentials will change.<\/p>\n<p>SureCheck is triggered when clients perform any of the following actions:<\/p>\n<ul>\n<li>About to make a payment<\/li>\n<li>Create a new beneficiary<\/li>\n<li>Set up a recurring payment<\/li>\n<li>Add a new operator<\/li>\n<li>Change your notification details<\/li>\n<li>Update your daily limits<\/li>\n<\/ul>\n<p>The screenshots below illustrate how SureCheck 2.0 works.<\/p>\n<h3 class=\"my-4\">Prompt received on website<\/h3>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-SureCheck-2-web-prompt.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-230033\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-SureCheck-2-web-prompt-640x405.jpg\" alt=\"Absa SureCheck 2 web prompt\" width=\"640\" height=\"405\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-SureCheck-2-web-prompt-640x405.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-SureCheck-2-web-prompt-600x380.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-SureCheck-2-web-prompt-768x486.jpg 768w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-SureCheck-2-web-prompt.jpg 966w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<h3 class=\"my-4\">App requires PIN, password, or fingerprint to unlock<\/h3>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-PIN.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-230037\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-PIN-308x430.jpg\" alt=\"Absa App PIN\" width=\"308\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-PIN-308x430.jpg 308w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-PIN-286x400.jpg 286w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-PIN.jpg 480w\" sizes=\"(max-width: 308px) 100vw, 308px\" \/><\/a><\/p>\n<h3 class=\"my-4\">Verification request pushed to app<\/h3>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-SureCheck-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-230035\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-SureCheck-2-308x430.jpg\" alt=\"Absa App SureCheck 2\" width=\"308\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-SureCheck-2-308x430.jpg 308w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-SureCheck-2-286x400.jpg 286w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/09\/Absa-App-SureCheck-2.jpg 480w\" sizes=\"(max-width: 308px) 100vw, 308px\" \/><\/a><\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/security\/229121-denying-refunds-to-sim-swap-fraud-victims-is-no-win-situation-absa.html\">Denying refunds to SIM-swap fraud victims is no-win situation \u2013 Absa<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Absa has started rolling out its new SureCheck 2.0 security features to clients.<\/p>\n","protected":false},"author":15,"featured_media":172580,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[10106,27],"tags":[2186,35,19260,46201],"class_list":["post-230031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","category-security","tag-absa","tag-headline","tag-sim-swap-fraud","tag-surecheck"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/230031"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=230031"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/230031\/revisions"}],"predecessor-version":[{"id":230041,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/230031\/revisions\/230041"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/172580"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=230031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=230031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=230031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}