{"id":232321,"date":"2017-10-07T15:33:17","date_gmt":"2017-10-07T13:33:17","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=232321"},"modified":"2017-10-08T08:53:53","modified_gmt":"2017-10-08T06:53:53","slug":"vodacom-network-down-and-disappearing-data-reports","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/232321-vodacom-network-down-and-disappearing-data-reports.html","title":{"rendered":"Vodacom network down and disappearing data – Reports"},"content":{"rendered":"

Update:<\/strong> Vodacom stated that data and USSD services have been restored.<\/p>\n

Original article<\/strong>: Vodacom’s data network in multiple parts of Gauteng experienced downtime on Saturday afternoon, according to user reports.<\/p>\n

Down Detector<\/strong><\/a> showed a spike in user downtime reports from around 14:00.<\/p>\n

Vodacom Support’s Twitter page was flooded with complaints<\/strong><\/a> from users that they could not access data services or the *111# USSD menu.<\/p>\n

MyBroadband tested data services on the Vodacom network in the Northgate area at 14:00 and could not access websites or use smartphone applications.<\/p>\n

A Vodacom user added that their airtime and data was showing a zero balance, and asked if “vanishing data” problems had hit the network once again.<\/p>\n

Vodacom replied to the user on Twitter, stating it was aware of the issue.<\/p>\n

Connectivity issues<\/h3>\n

Vodacom told MyBroadband it is aware that certain customers are experiencing data connectivity issues and cannot access USSD services.<\/p>\n

“Our engineers are currently attending to the outage. We apologise for the inconvenience that this has caused,” said Vodacom.<\/p>\n

\"Down\"<\/a><\/p>\n

\"Down\"<\/a><\/p>\n

Now read:\u00a0ICASA releases radio frequency plans<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Vodacom’s data network in multiple parts of Gauteng experienced downtime on Saturday.<\/p>\n","protected":false},"author":23,"featured_media":172854,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[35,41],"class_list":["post-232321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-headline","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/232321"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=232321"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/232321\/revisions"}],"predecessor-version":[{"id":232327,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/232321\/revisions\/232327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/172854"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=232321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=232321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=232321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}