{"id":253985,"date":"2018-04-03T17:51:53","date_gmt":"2018-04-03T15:51:53","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=253985"},"modified":"2018-04-04T18:00:42","modified_gmt":"2018-04-04T16:00:42","slug":"blocking-wasps-at-a-network-level-mobile-operators-respond","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/it-services\/253985-blocking-wasps-at-a-network-level-mobile-operators-respond.html","title":{"rendered":"Blocking WASPs at a network level &#8211; Mobile operators respond"},"content":{"rendered":"<p>WASPs &#8211; wireless application service providers &#8211; can be a real nuisance for consumers.<\/p>\n<p>MyBroadband has received multiple complaints over the years regarding WASPs, and our articles on <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/223556-how-to-make-sure-you-never-get-ripped-off-by-a-wasp.html\" target=\"_blank\" rel=\"noopener\"><strong>how to prevent losing money<\/strong><\/a> to a WASP are always very popular.<\/p>\n<p>WASPs in South Africa are overseen by an organisation called <a href=\"https:\/\/waspa.org.za\/\" target=\"_blank\" rel=\"noopener\"><strong>WASPA<\/strong><\/a>, which aims to ensure the industry is run to high standards and above board.<\/p>\n<p>Part of WASPA&#8217;s work sees the association publishing an\u00a0application block list.<\/p>\n<p>The list contains the names of domains where fraud is occurring in terms of content services.<\/p>\n<p>The high-risk domains are sent to industry players &#8211; including mobile network operators &#8211; and WASPA members are required to block the listed applications.<\/p>\n<p>A potential way to protect consumers from these harmful domains is for mobile networks to block traffic to them &#8211; so we asked the major networks what their stance on the WASPA list is.<\/p>\n<hr \/>\n<h3 class=\"my-4\">Cell C<\/h3>\n<p>Cell C said it receives the\u00a0WASPA &#8220;high-risk&#8221; list and blocks domains and applications accordingly.<\/p>\n<p>The number of domains blocked on a monthly basis depends on the list\u00a0WASPA sends it, as well other domains it identifies as potentially harmful.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/11\/Cell-C-logo-on-phone.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-185806\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/11\/Cell-C-logo-on-phone.jpg\" alt=\"Cell C logo on phone\" width=\"640\" height=\"430\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Vodacom<\/h3>\n<p>Vodacom said it also receives the list from WASPA.<\/p>\n<p>&#8220;Vodacom has a zero-tolerance approach to any type of illegal activity that happens on our network,&#8221; it said.<\/p>\n<p>&#8220;We have previously suspended and terminated the services of WASPs and their affiliate content aggregators, and will continue to investigate reported transgressions and take appropriate action.&#8221;<\/p>\n<p>Vodacom added that it will soon introduce a new\u00a0anti-fraud solution &#8220;capable of automatically identifying, blocking, and monitoring malware and fraudulent applications&#8221;.<\/p>\n<p>&#8220;To unsubscribe from a WASP service, customers can send an SMS with the words Stop All to 31050,&#8221; said Vodacom.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/10\/Vodacom-logo.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-232627\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/10\/Vodacom-logo.jpg\" alt=\"Vodacom logo\" width=\"640\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/10\/Vodacom-logo.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/10\/Vodacom-logo-300x202.jpg 300w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2017\/10\/Vodacom-logo-595x400.jpg 595w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">MTN<\/h3>\n<p>MTN said it works with third-party services and WASPA when it comes to WASP services.<\/p>\n<p>&#8220;MTN takes consumer protection and unscrupulous billing extremely seriously,&#8221; said MTN.<\/p>\n<p>&#8220;We are currently in the process of developing a permanent solution for WASPs and related issues &#8211; however, this is still in the testing phase and will be operational in the next few months.&#8221;<\/p>\n<p>&#8220;Should any third party be found guilty of any unauthorised billing, necessary measures will be taken against that service or company, including possible suspension on the MTN network.&#8221;<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/01\/MTN-logo-yellow.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-152615\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/01\/MTN-logo-yellow.jpg\" alt=\"MTN logo yellow\" width=\"640\" height=\"430\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Telkom<\/h3>\n<p>Telkom said it does receive the list from WASPA, and has worked with it on a fraud prevention workshop.<\/p>\n<p>The company added that it has a\u00a0double-opt-in process for WASPs to ensure that clients are aware of when they purchase a service from their smartphone.<\/p>\n<p>&#8220;This process also ensures that no subscriber is automatically subscribed to an unwanted WASP,&#8221; said Telkom.<\/p>\n<p>Telkom said it has revised its contracts with WASPs, which is aimed at implementing new business rules &#8220;designed to prevent fraud over this platform&#8221;.<\/p>\n<p>&#8220;These new contracts will become effective from 1 April 2018.&#8221;<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/11\/Telkom-logo-light.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-146263\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2015\/11\/Telkom-logo-light.jpg\" alt=\"Telkom logo light\" width=\"640\" height=\"430\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/253299-the-r21729-difference-between-in-bundle-and-oob-data-prices.html\" rel=\"bookmark\">The R21,729 difference between in-bundle and OOB data prices<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>WASPs can be a real nuisance for consumers.<\/p>\n","protected":false},"author":23,"featured_media":173020,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49317],"tags":[35,42,41,5054,1285],"class_list":["post-253985","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-services","tag-headline","tag-mtn","tag-vodacom","tag-wasp","tag-waspa"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/253985"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=253985"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/253985\/revisions"}],"predecessor-version":[{"id":254603,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/253985\/revisions\/254603"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/173020"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=253985"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=253985"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=253985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}