Rain has fixed a bug in its system which resulted in mobile users not being able to use the service.<\/p>\n
Multiple MyBroadband readers and forum members reported that they were offline this morning – 2 August 2018 – and were presented with an “offline screen” when they attempted to access web pages using Rain mobile.<\/p>\n
The Rain account screen stated that the user’s Rain mobile service was offline – which was a result of either their spend limit being reached, or their debit order payment not going off successfully.<\/p>\n
Rain users reported, however, that their monthly fee payments were successful and their spend limits had not been reached.<\/p>\n
Despite this, they could not access the Internet.<\/p>\n
Rain CEO Willem Roos told MyBroadband that there was a bug in their billing run, which caused disconnections for several users.<\/p>\n
“We have fixed the issue and all users affected should be back online,” said Roos.<\/p>\n
Rain recently announced<\/strong><\/a> that it will suspend the sale of its fixed-LTE products through partner ISPs, due to capacity constraints on its network.<\/p>\n Rain has fixed a bug in its system which resulted in mobile users not being able to use the service.<\/p>\n","protected":false},"author":23,"featured_media":263475,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[35,43716,46832],"class_list":["post-270585","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-headline","tag-rain","tag-willem-roos"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/270585"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=270585"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/270585\/revisions"}],"predecessor-version":[{"id":270587,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/270585\/revisions\/270587"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/263475"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=270585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=270585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=270585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Now read:\u00a0MWEB to charge R49 for 1GB of ADSL data<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"