ADSL users across the country complained about slow throughput and related problems on their ADSL services on Monday. <\/p>\n
Initial indications were that international network failure in Asia caused these problems, but Telkom highlighted that this was only part of the problem.<\/p>\n
According to official Telkom feedback international ADSL capacity was reduced by a third due to a network failure which occurred in Malaysia on 1 February 2008. <\/p>\n
This situation was further exacerbated when one of the remaining 2 links was damaged by a cable theft incident in the Delmas area at 03:11, the morning of 4 February 2008. <\/p>\n
Telkom said that their surveillance personnel identified and located the break and dispatched a technical team to repair the broken links. The repair was completed at 10:33 on the same day. <\/p>\n
The company pointed out that all SAIX based ADSL users were affected by high congestion and slow responses during this period.<\/p>\n
Most ADSL users reported that their service levels are basically back to normal.<\/p>\n