{"id":284990,"date":"2018-11-16T14:02:58","date_gmt":"2018-11-16T12:02:58","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=284990"},"modified":"2018-11-16T14:03:52","modified_gmt":"2018-11-16T12:03:52","slug":"isps-confirm-free-off-peak-data-for-rain-customers","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadband\/284990-isps-confirm-free-off-peak-data-for-rain-customers.html","title":{"rendered":"ISPs confirm free off-peak data for Rain customers"},"content":{"rendered":"

Rain recently stated<\/strong><\/a> that it would offer free off-peak data to all its active fixed-LTE customers from 1 December 2018.<\/p>\n

The company said that customers with fixed LTE packages would receive off-peak data for a period of 19 hours (23:00 until 18:00) every day, in addition to the standard data they received according to their package details.<\/p>\n

For example, subscribers with a 55GB package will receive 55GB anytime data and an extra 55GB off-peak data to use in the off-peak period.<\/p>\n

Rain previously said this off-peak data allocation will not specifically be subject to shaping, but it reserves the right to manage its network.<\/p>\n

Earlier this year, Rain was forced to suspend<\/strong><\/a> sales of its fixed-LTE product due to capacity constraints on its network.<\/p>\n

While Rain said it may reopen fixed-LTE sales once its network can support the move, it did not provide any timeline for this.<\/p>\n

ISPs confirm<\/h3>\n

MyBroadband asked various local ISPs which have existing Rain LTE customers on their networks whether they will implement the free off-peak data offering.<\/p>\n

Vox carrier and connectivity executive head Henda Edwardes said that due to Rain providing the incentive, it would definitely pass this along to customers.<\/p>\n

“As the off-peak data incentive is provided by the upstream network provider, Vox will most certainly be offering this to all its rain fixed LTE subscribers as from December 1,” Edwardes said.<\/p>\n

Afrihost confirmed that it will also offer this incentive in the near future.<\/p>\n

“We will definitely be offering Rain off peak data from 1 December,” Afrihost said. “This will be available for all Rain clients whether they previously had double data or not.<\/p>\n

MWEB told MyBroadband that it would offer its customers the same benefit, while\u00a0Webafrica confirmed it would offer free off-peak data to its Rain fixed-LTE clients.<\/p>\n

When speaking to Rain customer support, a MyBroadband reader reported that he was told the promotion will apply to all fixed-LTE users regardless of their ISP.<\/p>\n

The reader was also told that off-peak data would not be carried over, and only peak data would be carried over to the next month.<\/p>\n

Now read:\u00a0South Africans are begging for help to cancel their Telkom accounts<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Rain recently stated that it would offer free off-peak data to all its active fixed-LTE customers from 1 December 2018.<\/p>\n","protected":false},"author":341028,"featured_media":240226,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[1669,48812,35,26356,213,43716,2508],"class_list":["post-284990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadband","tag-afrihost","tag-fixed-lte","tag-headline","tag-isps","tag-mweb","tag-rain","tag-webafrica"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/284990"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=284990"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/284990\/revisions"}],"predecessor-version":[{"id":285168,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/284990\/revisions\/285168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/240226"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=284990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=284990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=284990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}