{"id":287800,"date":"2018-12-01T10:43:04","date_gmt":"2018-12-01T08:43:04","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=287800"},"modified":"2018-12-01T11:10:18","modified_gmt":"2018-12-01T09:10:18","slug":"cell-c-network-down-due-to-load-shedding","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/287800-cell-c-network-down-due-to-load-shedding.html","title":{"rendered":"Cell C network down due to load-shedding"},"content":{"rendered":"

Cell C has confirmed on Twitter that it is experiencing a network outage due to Eskom load-shedding.<\/p>\n

Many Cell C users took to Twitter and Down Detector to report network downtime, with users in Gauteng, Cape Town, George, and Mpumalanga complaining of having zero service.<\/p>\n

Users on Cell C-backed MVNOs – such as FNB Connect – also reported that they were not receiving any service.<\/p>\n

Tests by MyBroadband with a smartphone using a Cell C SIM revealed that there was no service in the Centurion area.<\/p>\n

The image below shows one of many tweets from Cell C support on Twitter explaining the downtime.<\/p>\n

\"Cell<\/a><\/p>\n

\n

Fixed-LTE completely down<\/h3>\n

Fixed-LTE customers who have ISP packages that run on Cell C’s network have also been told that there is a “national outage” on their services.<\/p>\n

Cell C’s network team were said to be working to restore normal service as quickly as possible.<\/p>\n

\n

Data centre problems – Cell C<\/h3>\n

Cell C told MyBroadband it is aware of a problem at one of its data centres that is affecting the voice and data services of customers.<\/p>\n

“Technicians are working on a resolution to the problem. We apologise for the inconvenience caused and will continue to provide updates on the situation.”<\/p>\n

\n

Cell C users on Twitter<\/h3>\n

Users were quick to complain on Twitter about the downtime.<\/p>\n

Users reported that despite being in areas which were not affected by load-shedding, the network was down for them.<\/p>\n

\"Cell<\/a><\/p>\n

\n

Down Detector<\/h3>\n

Down Detector saw a massive spike in Cell C downtime reports from after 10:00 this morning.<\/p>\n

\"Cell<\/a><\/p>\n

\n

Now read:\u00a0FNB\u2019s \u201cTap and PIN\u201d ATMs are great \u2013 There is just one problem<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Cell C has confirmed on Twitter that it is experiencing a network outage due to Eskom load-shedding.<\/p>\n","protected":false},"author":23,"featured_media":262667,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[355,35,8487],"class_list":["post-287800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-headline","tag-load-shedding"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/287800"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=287800"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/287800\/revisions"}],"predecessor-version":[{"id":287808,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/287800\/revisions\/287808"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/262667"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=287800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=287800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=287800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}